Here are a few highlights from past UX writing/content design projects. For a closer look at my process, check out the case studies on the home screen.
Onboarding for the redesigned AXS app:
LegalZoom’s flow for forming a new LLC (limited liability company). A user would start this flow after entering their business name on a product marketing page:
The flow continues with a few offer pages (some I wrote, some I didn’t) before reaching an order screen.
Page explaining Fair AXS, a fair and stress-free way to get tickets for popular events:
Start of telehealth flow for Mahana’s prescription app (see the case study on the home screen for a look at my process for this project):
First day of content in the Mahana app (see the case study on the home screen for a look at my process for this project):
Account flow (using paper tickets with the mobile app):
Content and strategy for Ticketmaster’s “about us” site: